Customers expect fast, personalized interactions. Plivo AI Agents deliver just that—trained on your company’s policies, brand guidelines, and conversation history.
AI That Speaks Your Language and Gets the Job Done
Plivo AI Agents don’t just relay info, they engage like real team members, tailoring every message to your brand’s voice and customer preferences.
Matches Your Brand’s Tone and Voice
AI should match your brand—professional, friendly, or playful.
Adapts Responses Based on Customer’s Sentiments
Plivo AI tailors every conversation to emotion, urgency, and intent.
Knows When to Escalate to Human Support
Plivo AI knows when to step back and hand off to human support.
Adaptive Learning
Your AI gets better with every conversation.
AI That Knows Your Business and Speaks Your Brand
Plivo AI Agents pull from your knowledge base, internal systems, and past interactions to provide reliable, real-time answers—without generic or outdated responses.
Understands Product Details, Policies, and FAQs
Your AI agent learns your business to deliver the right answers.
Provides instant, accurate responses to common product.
Ensures compliance by aligning with company guidelines.
Reduces agent workload by handling high-volume.
Pulls Real-Time Information from Your CRM, Helpdesk & CDP
No outdated responses—Plivo AI connects to live data sources
Retrieves order statuses, account details, and support history.
Integrates with CRM, ticketing systems, and knowledge bases
-min.avif)
.avif)
.png)
.png)
.png)
.avif)
.svg)
-min.png)
.svg)
-min.avif)
.svg)
.svg)
.png)
.png)
.png)
